New York PSC re-emphasizes 'reasonable' requirement for ESCOs/REPs serving low-income customers [Video]

1 min read
12 February, 2015


Last week, the New York Public Service Commission granted rehearing requests regarding the details of its February 2014 order, which curtailed retail energy providers' ability to serve low-income customers except in certain situations.

The original order stated that retail providers could not service customers receiving low-income assistance unless they could guarantee additional savings from the utility rate or they provided additional "value-added" services to help reduce energy use like home energy management or demand response.

The Commission said the rehearing reaffirmed these points, and added that the intention of the order was to collaborate with retail providers by allowing them to offer fixed-rate bills to low-income customers as a value-added service.

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