Supporting Utilita’s Broker Growth and Operational Efficiency with POWWR

Founded in 2003

Utilita is a pioneering UK energy company with a long-standing reputation for innovation and customer service.

A Growing Customer Base

Today, Utilita serves more than 700,000 domestic customers and nearly 10,000 business customers across the UK.

Leading Innovation

Utilita was the first British energy supplier to install a smart meter in 2005 and continues to grow its domestic, commercial energy, and commercial solar offering through an expanding broker network.

Make broker onboarding and renewals seamless

Support multisite management

Enable brokers to self-serve for updates, quotes, and renewals

Ensure stability and scalability for a growing broker base

Stay ahead of regulatory changes and market shifts

Multi-site quoting and renewals: Now brokers can manage complex portfolios more efficiently

Self-serve: Substantial reduction in email & phone queries, as brokers can check statuses themselves

Comprehensive reporting: Utilita has access to enhanced visibility of broker activity and sales performance

Excellent support & training: Onboarding was seamless, with UAT sprints completed easily

Stability and agility: System is available 24/7, supporting new price launches and regulatory requirements

Fast issue resolution: Responsive and transparent support, with easy ticketing, tracking and resolution

Strong adoption:

Over 220 active brokers and 1,100+ users are on the new portal already

BOOK A SALES360 DEMO

See How Utilita Scaled with POWWR and Sales360

Join leading suppliers like Utilita in delivering a faster, smarter, and more scalable broker experience.

Download PDF

RESULTS

Why POWWR?

Utilita selected POWWR as its key technology partner due to POWWR’s excellent reputation and strong relationships within the broker community. The team was confident in POWWR’s proven ability to deliver innovative, out-of-the-box solutions, as well as a platform that offered both stability and readiness for future market needs. The decision was further reinforced by positive references and enthusiastic feedback from other leaders in the market.

What’s Next for Utilita?

Utilita looks forward to staying ahead of regulatory changes, including developments such as MHHS, while expanding both its broker and direct agent network. It is eager to continue increasing the volume of sales processed through the POWWR portal and is confident in its ability to navigate ongoing market shifts with flexibility and resilience.

Utilita’s partnership with POWWR has provided the platform for growth, efficiency, and excellent broker relationships. Helping it thrive in a dynamic energy market.

The new platform is easy to use and offers fast quoting with great workflow capabilities. It is user-friendly for brokers and has provided significant operational efficiency gains.

JOSIE GRATTON | COMMERCIAL SALES MANAGER | UTILITA

Book a Demo

Experience how POWWR can help improve your forecasting experience with a free demo.

Client Success Stories