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Client Success Stories

POWWR’s Sales360 New Connections Doubles Sales for E.ON Next

POWWR Sales360 New Connections empowers E.ON Next to simplify and accelerate new energy meter connections, boosting efficiency and doubling monthly sales through third-party intermediaries (TPIs).

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Who is E.ON Next?

Sustainable

E.ON Next, part of the global E.ON Group, provides smart, renewable energy solutions across the UK, helping customers at home, in business, and in communities reduce their carbon footprint.

Customer-Focused

With personalized service from inquiry to billing, E.ON Next supports every business customer through a dedicated agent — offering competitive tariffs, contract flexibility, and green energy.

Future-Driven

A long-standing advocate for clean energy, E.ON Next is driving the transition to modern, decentralized technology with the tools and infrastructure to build a greener future.

CHALLENGES

E.ON Next’s TPI Sales Process Was Too Manual and Too Slow

E.ON Next offered compelling benefits for new meter connections, but their process was bogged down by inefficiencies.

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Excessive paperwork and email back-and-forth with TPIs

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Slow communication and heavy administrative overhead

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Frustrated TPIs unable to quickly assist their customers

SOLUTIONS

POWWR Sales360 New Connections Revolutionizes the Process

E.ON Next partnered with POWWR to implement Sales360 New Connections — a digital solution purpose-built to streamline and modernize the energy connection process:

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Auto-generate contracts from set business rules

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Instantly run credit checks for faster approvals

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Centralize all communication in a single platform

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Stop losing sales to your competition

Outdated tools and manual processes are giving your competition the edge by allowing them to win more profitable deals faster than you can.

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RESULTS

Accelerating Sales: Transforming E.ON Next’s New Connection Process

POWWR Sales360 New Connections has helped E.ON Next eliminate manual steps, generate instant quotes, and streamline contracts — more than doubling monthly new connection sales through TPIs.

“By removing inefficiencies, we’ve made the process faster and more transparent for TPIs and their customers,” said Darren Green, Head of Indirect Sales. “The result has been higher engagement and a smoother experience all around.”

With faster response times — calls answered within two minutes and emails within 24 hours — E.ON Next has become a more attractive partner to TPIs. The platform’s transparency has also improved client satisfaction, with 86% of customers reporting delight through the Customer Happiness Index.

“Sales360 has made a huge impact. We’re more efficient, TPIs are more engaged, and our customers are happier,” added Green.

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“By eliminating time-consuming manual process, our TPI New connection sales have more than doubled per month.”

DARREN GREEN  |  HEAD OF INDIRECT SALES  |  E.ON NEXT

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