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Client Success Stories

Broker360 Shines Bright for Green Light Consultancy Group

GLCG partnered with the POWWR Broker360 team to smooth its customer journey across every step of the process.

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Who is Green Light Consultancy Group?

Knowledgeable

GLCG is a UK-based independent utility consultancy and proud member of the Energy Consultants Association providing more than just a price comparison service.

Supportive

It aims to provide expert advice to help businesses navigate through the complex commercial energy, telecommunications, and payment service markets.

Sustainable

Committing to planting at least 500 trees with the Forest of Marston Vale Trust by the end of the year is just the start for their future sustainability plan.

CHALLENGES

Overseeing renewals and transfers for customers requires a robust contract management solution.

GLCG was new to contract management and needed a solution that it could trust and that would grow with it.

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Missing customer service

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Individual account managers

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Cumbersome in-house issues

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Needed a robust program

SOLUTIONS

Structured sales platform and flexible commissions tool seamlessly integrate to improve profitability.

POWWR took the time to train the team to get the most out of Broker360 and accelerate their sales cycle.

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Supportive customer service

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Diverse tools and features

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Smooth customer service process

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Transparent insights
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Why GLCG Values Its POWWR Partnership

Comprehensive

Broker360 allows GLCG to undertake robust site look-ups and receive detailed information. Its quoting process is smoother because of the unprecedented insights received.

Customizable

GLCG is able to customize set-ups for different users throughout the business and reduce the unnecessary noise. With Broker360 it is also able to send unique quotes instantly.

Confident

Being new to contract management systems, GLCG was confident that it would be supported every step from onboarding into the system to customer service.

RESULTS

POWWR Provided a Robust Contract Management Solution

While the industry was transitioning, GLCG understood the need to create and nurture relationships with its customers. As an independent provider, GLCG prioritizes making the best decisions for its customers and being equipped with Broker360 made those decisions clearer and quicker.

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“Broker360 is a great tool that covers the customer journey front to back. I would thoroughly recommend it to anyone looking to get into the industry.”

ALISTAIR MCDOUGALL | DIRECTOR, GLCG

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