Frequently Asked Questions

How can Broker360 give me access to more suppliers to win more deals?

Broker360 is the simplest and most risk-free way of increasing your reach and expanding into new markets by creating new relationships in the POWWR marketplace. Getting access to the marketplace is simple.

  1. Register your deals in Broker360 or use the Broker360 Price API
  2. The Broker360 system will return prices from your direct suppliers and POWWR’s marketplace suppliers.
  3. Choose the right deal
  4. Enrollment sent to the appropriate supplier
  5. You get paid! 
I have my own system, but can Broker360 seamlessly integrate with supplier platforms?

Yes! Broker360 can enhance the functionality of your existing platform by plugging into our connected API library to fill in any gaps in functionality.

What kind of reporting can Broker360 provide?

Broker360 can provide complete end-to-end visibility into your entire sales operation with dashboards and analysis for executive teams, operations and sales leaders on things like agent sales, pipeline status, renewals, churn rate, commissions and more.

How does Broker360 handle my workflow management to ensure my teams remain compliant and stay efficient?

Broker360 allows you to manage process governance, ensure regulatory compliance, tailor workflows for different functional teams, and dictate adherence to your sales process (e.g., LOA requirements).

Can Broker360 provide timely account statuses and commission reconciliation?

Yes! Broker360 can provide timely account status data and rich reporting along with highlighting missing payments, commission shortfalls and payment errors with just a few clicks of a button.

Can Broker360 send comparative offers to my customers that are easy to understand and select?

Yes. You can customize any contract and brand them for your business. Broker360 will add, manage, and update your contracts all in one central location. Your customers can easily sign up and receive a digital contract to sign instantly for automatic enrollments.

How does Broker360 retrieve usage data for my customers?

Broker360 gathers utility usage information from multiple sources including EDI, ECL and Web sources that are accurate and up to date.

Can Broker360 receive pricing with various formats from multiple suppliers?

Yes. Broker360 supports all matrix formats from all suppliers. We’ll even import them for you and keep them updated making it even easier to manage your business.

Can Broker360 manage my existing customer renewals?

Yes. Broker360 reminds you when contracts are about to expire to avoid dropped accounts and missed commissions.

Can Broker360 track, manage and organize my leads in one central location?

Yes! The customer tracking & lead management system can handle importing leads, data entry and customer entry via your own custom branded Price Comparison Websites (PCW’s) as well as customer renewal management with your existing customers.

Is there any product training once we begin with Broker360?

Absolutely! You be supplied platform training as well as teamed up with a dedicated member of POWWR Success Team to ensure a smooth transition and you are up and running in no time.  

Does Broker360 support sales team structures?

Yes! Broker360 allows the addition of sales agents with a unique platform view into only their accounts. As a manager, you will be able to access your full team’s deals, commissions, and sales analytics.

How long does it take to get up and running in Broker360?

Depending on the size and complexity of the integration, POWWR can have your platform up in as little as 24 hours.

Can Broker360 be white labeled?

Broker360 is 100% white labeled so you will be able to maintain your unique branding and logo.

Can the Broker360 platform work with my current CRM?

Yes! With the Broker360 API solution, you can simply connect the Broker360 pricing and contracting modules to your already existing CRM. Don’t worry, we handle the heavy lifting.

What pricing options does Broker360 offer?

Broker360 can accommodate all pricing models and product offerings from REPs, including matrix, custom pricingaggregations, etc. 

Does Broker360 offer instant matrix pricing?

Absolutely! You will be able to provide instant matrix prices to your customers.  Additionally, you will receive a Price to Compare website to display rates and plans.

Are there any monthly fees to use Broker360?

Depending on the features your company needed, these is a flat monthly subscription fee.

Will I need my own supplier relationships to utilize the Broker360 platform?

With Broker360, you can bring your own supplier relationships, use our in-house supplier relationships, or a combination of both. The flexibility ensures you can operate in whichever manner works best for you.

Does POWWR provide residential and commercial energy rates?

Absolutely, POWWR is able to assist with both residential and commercial accounts.

What territories does POWWR operate in?

POWWR operates in all deregulated markets within the United States and the United Kingdom. 

I’m happy with my current system, but how can Sales360 help me to get more prices in front of more brokers and sales channel partners to win more deals?

Great question! Our entry level of Sales360 offers a simple way to pay per transaction that lands through the Energy Marketplace Network. This is the easiest and most risk-free way of expanding your reach and wining more deals on a performance basis.

Getting access to the marketplace is simple:

  1. Load your matrix prices for display to Brokers in the Marketplace Network
  2. Provide your pricing team contact information for manual price requests
  3. Provide your contact for enrollments so that completed enrollments get emailed to you.
  4. Provide contact information for new Broker requests and introductions.
How does Sales360 handle bad usage data that can interfere with the sales/pricing process?

The Sales360 Usage Automation Module makes this data available from multiple sources (including EDI, ECL and WEB) for you and your brokers making pricing faster and more accurate.

My commission calculation process is challenging, causing payments and statements to be inaccurate at times. Can Sales360 handle my unique compensation plans?

Yes! The Sales360 commission calculation module will revolutionize your interactions with your growing broker network and all reports and payments will flow directly into the very same system making it easier to detect claw-backs and make your payments on time. Sales360 can quickly and accurately handle the processing of your most complex commission scenarios which will save you time, money and keep your broker network happy.

Does Sales360 offer extensive reporting insights for my stakeholders?

Yes! Sales360 Insights offers advanced analytics that can handle all your reporting needs at your fingertips including sales, churn, commissions, renewals and more to share with your executive teams, operations and sales leaders 24/7.

I have internal sales channels that sell exclusive deals. Can Sales360 track, maintain, price and win deals automatically?

Yes! Sales360 was built to keep all of that under control and help you increase deal-flow and win more deals with our CRM module.

How can I benefit from my sales channel using Broker360?

If there are brokers you know that don’t have their own systems, or are considering building their own system that could lead to a disastrous integration process, you can recommend that they use Broker360 for several reasons. Brokers that adopt Broker360 are automatically connected to Sales360. Your deals will complete in record time, giving you a clear competitive advantage and they will have a much faster and more seamless experience. This connection can give you a competitive advantage in the marketplace with real-time quoting, offer presentation, automated contracting & enrollments, account status data and reporting, and complete + accurate commission reconciliation.

What about Brokers that have their own proprietary systems? Can Sales360 integrate with these systems?

Yes! The Sales360 Connected API can create a seamless journey between your largest brokers and your operational team for automated pricing, contract generation, data validation, and updated statuses.

I’m constantly bombarded with emails, phone calls, spreadsheets, PDFs from my Broker network that don’t have their own systems. Can Sales360 help?

The Sales360 Broker Portal provides one place where these challenges can be addressed. When a broker logs into the Sales360 Broker Portal, they’ll have immediate access to pricing, be able to accept deals, auto-send contract(s) to customers with DocuSign, view status reports and completed enrollments. Now you’ll have more time to spend with your more productive sales channels.

What type of data is required to get started?

POWWR will integrate with your billing vendor or in-house billing system to receive meter level billing data to feed into our Bottoms Up forecast.  Additionally, POWWR will need all certificates to scrub ISO data for settlement reporting.

What type of reporting does POWWR provide and how frequent?

POWWR scrubs the ISO sites daily and produces settlement reports overnight for both current and projected.

Are you offering price forecast?

Yes, POWWR offers proprietary hourly forward curves.

What type of Load Forecasting models and approach does POWWR take?

We use bottom-up and top-down with the most advanced modeling software, machine learning, and probabilistic weather forecasting to develop a custom-made forecast per client book.

What is POWWR’s pricing methodology?

POWWR takes the HUD and converts it into weather normalized forecasted load prior to pricing.   This will ensure the accuracy level on price will match the load forecast required for hedging and will support less risk of mispricing due to historical, not future load expectations.

Where is POWWR getting the account data to price?

POWWR can integrate with client usage data.  POWWR can also go direct (where available) via EDI, ECL to retrieve historical usage

What type of pricing support does POWWR offer?

POWWR offers Matrix and Custom pricing to our clients.  We work closely with our clients to fit their needs and expectations.

Is a client required to purchase all services or can selections be made ala carte?

POWWR software is modularized to fit our client ecosystem.  Additionally, our managed services are here for you, as your energy desk or an extension to your risk/supply team.

Back to top

Got a question not answered here?   Get in touch