Change of Tenancy (COT) Process and Forms

When you have a customer who wants a contract but its a Change of Tenancy as well. Here are the requirements by suppliers that must be met before submitting a contract.

To start, your customer must notify the existing supplier of the COT and complete the COT process.

1. For BGB, complete their COT form and submit along with the contract. This is called an upgrade.
2. Additionally, you will need to attach a copy of the lease document/sub lease or surrender of lease, Photo Identification (passport or driving licence) and at least one of the following:

- Copy of council tax rates business rates (incoming tenants only)

- Business Insurance Documents

- Bank Statement – to prove rent/lease payments

- Utility bill (sole traders only)

Click here to download their COT form: BG COT

Note: If a landlord doesn’t provide the surrender of lease document then a letter from the Landlord confirming the exit, signed and dated will suffice (e.g Admiral Taverns / Trust Inns)

1. For all other suppliers, the COT must be submitted and accepted prior to the contract submission.
2. You will need to raise a support ticket and select the menu option as COT submission.
3. You can then submit the contract to that supplier.

Here are the links to supplier specific COT forms and you can download them as required:

EDF Energy COT

EON Next COT

Scottish Power COT

Yu Energy COT

Corona Energy COT

Smartest Energy COT

In addition to the COT forms, the supplier require other documents as well. Here is the link for key requirements:

Additional Requirements for all suppliers