Advanced Meters- Reference Guidelines

An Advanced meter is a meter that was half-hourly (Profile Class 00) before MHHS and has since migrated. Use this guide to check how a meter should quote before raising a ticket.

1. Check three fields

Field	What it tells you
MHHS Indicator	Whether the meter has migrated
Market Segment	A = Advanced, so it quotes as half-hourly
Connection Type	W – Whole Current = no kVA prompt and no Capacity Charge

On older records these fields may be blank. They fill in automatically when you change the Supply Details screen or generate a quote.

2. What to expect

Meter	Quoted as	kVA asked and Capacity Charge?
Not migrated, Profile Class 00	Half-hourly, by Voltage Type	Yes, unless Measurement Class G
Migrated, Market Segment A (Advanced)	Half-hourly, by Voltage Type	Yes, unless Whole Current
Not migrated Profile Class 01–08, or migrated with another Market Segment	Small business, by Profile Class and SSC	No

Where kVA is asked, enter it before quoting (WebCRM needs a value above zero; Sales accepts zero). Capacity Charges are priced from Voltage Type data, which usually, but not always, matches the Connection Type.

3. Prompts you may see

Prompt	When	What to do
Rate Structure	The SSC is blank, from a lookup or a manually edited top line	Enter an SSC or Rate Structure before quoting. Rate Structure is currently only used by Scottish Power.
MOP, DA and DC	Yu contracts	You can quote without them, but must add them in Supply Details before a PDF or DocuSign contract. MPIDs fill from a meter lookup where available. They aren't validated, so check they're correct.
Supplier extras (e.g. Aggregator, Direct)	Some suppliers, when you choose a PDF or DocuSign contract	Complete the popup. Your answers aren't saved, so you'll enter them for each contract.

4. Before you raise a ticket

You see	Why	Raise a ticket?
A half-hourly quote on a meter showing Profile Class 03 or 04	Profile Class alone doesn't decide the route. Check Market Segment and Connection Type (section 1)	No, if Market Segment is A
Fewer suppliers than before	Not all suppliers price migrated meters yet	No
No prices, or a supplier-agreed price you can't place	Known issue for some Advanced meters showing Profile Class 03/04	Yes: include MPAN, supplier and agreed price
kVA or Capacity Charge doesn't match the Connection Type	Possible data mismatch	Yes: include MPAN

5. Example

MPAN 1300013163095, top line 03 0393 D01: Migrated, Market Segment A, Whole Current. It used to return a single-rate SME quote as Profile Class 03. It now quotes half-hourly, with 1-rate and 2-rate products, no kVA prompt and no Capacity Charge.

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Advanced Meters Guidelines

Advanced Meters- Reference Guidelines

This section provides the key guidelines to follow when dealing with advanced or post migration meters.