Letter of Authority (LOA) Requirements

It must have the correct business name and address
It must be signed by an appropriate signatory showing name and position
If DocuSign email address used must match the account
It must must have been signed within last 10 months
The aggregator and sub-broker must be mentioned and include company registration numbers if applicable
It must clearly state permissions granted by LOA
It must be signed by same authorised person as contract and dated

It must have the correct business name and address
It must be signed by an appropriate signatory showing name and position
It must have a clear start and end date
There should be no mention of services being paid for by supplier
Aggregator and sub-broker must be mentioned and include company registration number
It must clearly state if the authority is for a portfolio or a specific site
It must have been signed within last 12 months

It must have the correct business name and address
It must be signed by a person in a position of authority in the business
It must explicitly state who has signed it, their position at the time of signature so as to confirm their status as a person in a position of authority
It must include customer contact information which enables verification with the customer
It must be dated
It's duration must be explicitly stated, an LOA can be valid for a maximum of 5 years, and if there is no duration it will be deemed valid for 12 months only
It must include customers' full registered company name and registration number
It must include all third-party company names, registration number, what data the third party is permitted to have access to and what activities they can undertake

It must have the correct business name and address
It must be signed by an appropriate signatory showing name and position
The aggregator and sub-broker must be mentioned and include company registration number
It must be dated and have a clear start and end date
It can be valid for longer than 12 months as long as it has an end date
It must include customer contact information

It must have the correct business name, co reg and address
The aggregator and sub-broker must be mentioned and include company registration number
It must have a clear statement about how commission is paid
It must clearly state its validity period
It must have clear customer signature, position and date signed
It must have the authorised aggregator, sub-broker and company registration numbers
It must clearly mention any authorised activities

It must have the correct business name, co reg and address, contact email/ number
It must have authorised third parties' name, company registration number, contact name, email/ number
It must explicitly state what activities are authorised
It must have the MPAN/ MPRN or site address
It must have an expiry date or clear statement of validity
The name and position of signatory, signature and date signed must be clear
It must be on company letterhead or clearly reference the customer as the issuing party

LOA's are mandatory for all suppliers to ensure your contracts are submitted and actioned successfully. This section outlines the key requirements for the LOA.