How to Complete a Manual Submission

Key Points to Remember:

A manual submission can be completed in the following scenarios:

• The suppliers where we offer aggregator services but don't have a portal for them.

• A system error when pricing or generating contracts. In such cases, you must first raise a support ticket and only when their resolution is to do a manual submission, you can proceed with it.

•  I D N O meters.

• Always check the supply details once you have selected a contract.

• Use the correct note type when submitting a contract manually.

• For a docusign upload, use the summary page and the main document.

• Any additional information, if required by our team will be communicated using the Notes. So always respond to the notes.

• Last one...Always raise a support ticket first if you encounter a system or pricing error. Only after a confirmation from our support team, you can submit a contract manually.